SUNNYVALE, Calif. — January 7, 2021 — ThoughtSpot, the leader in search & AI-driven analytics, today announced that TrustRadius has recognized the company with a 2021 Best Usability Award in the Business Intelligence category. This award highlights companies that have provided their customers with outstanding usability and product function during the 2020 year.
“We are excited to announce our first-ever ‘Best of’ Award winners,” said TrustRadius CEO Vinay Bhagat. “Let’s face it: not all products are created equal, and neither are all technology buyers. That’s why at TrustRadius we’re always looking for new ways to help buyers make great decisions. By highlighting products that have exceptional usability, we can help more buyers navigate to products that will meet their unique needs.”
To win the Best Usability Award, each nominated organization had to receive 10 TrustRadius reviews in the past year that featured specific mention of their product’s usability. Winners also had to rank in the top three positions of their category in terms of what percentage of positive responses they earned this year. Additional vetting via textual review analysis was also performed by the TrustRadius research team.
The majority of ThoughtSpot’s user praise was for its rapid in-memory solution and highly curated data. Reviewers also appreciated the software’s ease of use and crisp, clean interface that enabled ease of use and lowered the learning curve for the software.
"Our mission — to democratize company data access for all business users through search and AI-driven analytics — may never have been more important than it was in 2020, when companies required access to real-time data to make monumental business decisions in a tumultuous year," said Seong Park, SVP Customer Success & Field Engineering, ThoughtSpot. "This award is a wonderful recognition, especially because usability is a top priority for us. Our customers realize the old way of building static dashboards doesn’t serve their needs, and have embraced a new way to use data. We are proud of the work our customers have done to break the mold, and honored to receive this award from TrustRadius as recognition of their commitment to change.”
ThoughtSpot is reinventing how companies make decisions by putting the power of their cloud data in the hands of every employee through search and AI-driven analytics. ThoughtSpot was built for the cloud era to seamlessly deliver insights instantly at massive scale. With ThoughtSpot, anyone can use simple natural language to create new data-driven insights or surface those generated by others from across their entire enterprise. By leveraging AI, ThoughtSpot goes beyond answering known questions, detecting trends, anomalies, and patterns to suggest new questions users care about, but wouldn’t have thought to ask themselves. Customers can take advantage of ThoughtSpot as a SaaS offering through ThoughtSpot Cloud, connect and query cloud data warehouses directly with Embrace, and stay up to date on their business with the ThoughtSpot Mobile app. Customers like Walmart, BT, Daimler, Medtronic, Hulu, Royal Bank of Canada, Bank of the West, Siemens, and Nationwide Building Society rely on ThoughtSpot to empower employees at every level and transform their organizations. By bringing data to decisions everywhere, ThoughtSpot is building a more fact-driven world. Learn more at www.thoughtspot.com
TrustRadius helps technology buyers make better decisions and helps vendors tell their unique story, improve conversion, engage high-intent buyers, and gain customer insights. Each month over 1 million B2B technology buyers, over 50% from large enterprises, use verified reviews and ratings on TrustRadius.com to make informed purchasing decisions. Headquartered in Austin, TX, TrustRadius was founded by successful entrepreneurs and is backed by Mayfield Fund, LiveOak Venture Partners and Next Coast Ventures.