Thoughtspot for retail analytics
Stop shopping around for the answers you need. Search, click, and converse with your data in ThoughtSpot to make performance-boosting, informed decisions.
metrics and store-level
data, so you can inject efficiency into your workstreams.
Storefront, website, social, ads — analyze data across your entire value chain.
Collaborate and share insights using Liveboards and embedded analytics.
Trigger automated workflows that drive efficiency and performance.
Ask a simple question using Spotter, ThoughtSpot’s AI agent. Access instrumental insights that guide day-to-day decisions on merchandising, logistics, and your customer experience.
Harness AI analytics to unbox customer behavior, preferences, and sentiment, delivering ecommerce and digital experiences that feel like they were custom-made. Improve cross-sell and upsell motions, catch churn before it happens, and send special offers at just the right time.
Track real-time inventory, manage orders from point of origin to the customer’s doorstep, and send automated updates along the way. Integrate with supplier systems, your OMS, and 3PLs for full visibility.
Use AI to streamline supplier management, fulfillment, inventory, and store operations. Connect data from supply chain and point of sale systems, ask questions using natural language and share your findings with team members using dynamic Liveboards.
Find insights where you work. ThoughtSpot’s self-serve analytics and AI agent are easily embedded into existing systems—Shopify, Adobe, Salesforce, Kibo, and more.

“We anticipate significant efficiency gains with ThoughtSpot, as any stakeholder can use natural language to ask questions and get answers on their own.”
Improve store layouts, stock the right inventory, and optimize pricing to drive more revenue. Connect data across your POS, customer platforms, and even in-store sensors and cameras.
Ask questions and drill into sales, operational costs, inventory on hand, and more. Improve employee productivity down to the store and shift level.
Drive transformation initiatives, maximize ecommerce revenue, and connect each part of the customer journey with data across every digital and physical channel.
Track marketplace metrics, gain visibility into supplier and partner activity, and help merchants track their brands’ performance with self-service analytics.
ThoughtSpot’s custom text-based sentiment analysis function, written in Java and loaded with Snowflake Snowpark, helps retailers get ahead of emerging trends and understand changes in their customers’ preferences.
Retail analytics aggregate and analyze data from all
of the systems and data sources that power
large-scale retail operations. A retail analytics
platform typically combines scalable data
infrastructure, a layer that processes data through
unique business logic or ML models, and a front-end
experience where users can explore analytics via
dashboards, reports, and visualizations.
Modern, enterprise-grade retail analytics
platforms must come equipped with integrations and
APIs to connect data across the many customer-facing
and backend sources retailers use
today—point-of-sale (POS) systems, logistics and
fulfillment platforms, CRMs, ERPs, ecommerce
platforms, and many more. They’re built to empower
data teams and business users, with the option to
explore omnichannel insights in a self-service UI
that doesn’t require knowledge of SQL or a
background in data analysis.
Retail analytics unlock visibility and provide
valuable insights into every facet of the
customer journey, supply chain, and operational
workflows that drive a retail business.
Corporate merchandising, finance, and operations
teams use retail analytics for more accurate
sales forecasting, resource and inventory
allocation, optimization of brand and marketing
strategies, and successful expansion into new
markets or product categories.
At the regional or line-of-business level,
retail teams use analytics to forecast demand
and future sales, reduce out-of-stocks, improve
the bottom line of their portfolios, and
optimize staffing and store layouts.
Innovation teams rely on retail analytics to
move their digital transformation initiatives
and pilot programs forward. Predictive, AI
retail analytics help these early adopters do
scenario planning and strengthen buy-in for new,
experimental projects.
While every stakeholder has a different use case
for real-time retail data analytics, they all
have the same goal: to harness business
intelligence and AI to meet their team’s KPIs
around growth, revenue, customer retention, and
profit. Without modern retail analytics, these
retail leaders would resort to guesswork and
manual calculations—an entirely unscalable
approach given the volume and complexity of
customer data today.
The most popular retail analytics software today
comes on enterprise-ready platforms that can
deliver the level of automation, advanced
analytics, and machine learning models needed to
keep retailers competitive.
Traditional analytics solutions only provide
descriptive analytics
—those that answer the “what” of customer
demographics, customer behavior, inventory
levels, sales data, and the like—without digging
deeper. Modern retail analytics offer much more,
including diagnostic analytics that answer the
“why”, predictive analytics that uses artificial
intelligence to anticipate future trends, and
prescriptive analytics that generate concrete
action items.
Many retail leaders have also adopted
self-service analytics solutions that put data
in the hands of non-analysts. This lightens the
burden on the data team while allowing
stakeholders to get the answers they need in
minutes.
One of the most game-changing new capabilities
in retail analytics is powered by agentic AI.
This technology uses advanced machine learning
and generative AI to automate the complexity of
query-based analysis, instead letting users ask
questions of their data in natural language. In
practice this can look like a simple Google
search, or clicking into a chart to explore
information like customer behavior or sales data
in different ways.
ThoughtSpot combines the most powerful AI
capabilities with the most intuitive ways to
explore retail data.
Data teams use the platform to unify data across
many channels and enterprise systems, building
analytics solutions for their internal
stakeholders they can explore without any
analyst skills. Business leaders can quickly get
answers and report on their own metrics without
waiting for the help of busy engineers and
analysts. Product teams can use ThoughtSpot to
embed these capabilities right into their own
applications.
Retailers use insights and recommendations from
ThoughtSpot to drive company-wide metrics and
optimize each function or line of business. AI
analytics uncovers opportunities for upselling,
cross-selling, referrals, and increasing
customer satisfaction. It helps retailers better
understand consumer behavior, preferences, and
sentiment on channels like social media so they
can fine-tune marketing campaigns, improve
customer loyalty, accurately meet customer
demand.
Retail analytics software also sets the stage
for highly efficient, automated workflows in the
areas of inventory management, real-time
forecasting, and dynamic pricing. By eliminating
repetitive and error-prone manual tasks from
retail operations, companies improve their
profit margins and make better data-driven
decisions at scale.
ThoughtSpot Team Edition is available at a flat
$95 monthly subscription. You can easily sign up
from our Free Trial and pay using a credit card.
Once you subscribe, you will be billed $95/month
until you cancel.
For other product editions, ThoughtSpot uses a
consumption-based pricing model that lets you
pay for what you use. Your annual contract
consists of a base package that includes a set
of credits that lets you execute a certain
number of queries against a data source. You can
purchase additional credits as part of your
contract if you need more.
No. Unlike other products, our pricing model uniquely lets an unlimited number of users access ThoughtSpot.
You are billed a flat $95 monthly fee for Team Edition. There is no annual subscription option for Team Edition. Other ThoughtSpot product editions are licensed via annual contracts.
Contact us and tell us what you need and we can help you find the right solution.