With ThoughtSpot, anyone can search to analyze billions of rows of data from any source - from subscriber usage data, to social media posts, network levels, even connected devices - in seconds.
Example Search #1: 5G Network Utilization by Cell Tower
Example Search #2: Revenue by Plan
Example Search #3: Roaming Charges by Product Name
Whether you’re in subscriber marketing, customer care, pricing
operations, you can get instant answers with ThoughtSpot. Below are
a few use cases by role.
Drive additional up-sell opportunities by analyzing growth rates across different pricing plans and models.
Identify top customer segments by analyzing usage data , customer information and social media posts to improve subscriber insights and campaign results.
Provide proactive customer care with instant access to customer complaints, network service issues and location data, reducing customer churn.
See how leading Telcos are using ThoughtSpot for safe, reliable self-service analytics in the Snowflake Telecom Cloud.
Ovum Research, recently performed an ROI assessment of how one Fortune 200 telecom company used search-driven analytics to address their customer churn problem.
See how ThoughtSpot Embrace lets you run queries directly in your Synapse cloud data warehouse to give you the most up-to-date insights.