ThoughtSpot for Communications Analytics

What if your marketers were also data analysts?

With ThoughtSpot, anyone can search to analyze billions of rows of data from any source - from subscriber usage data, to social media posts, network levels, even connected devices - in seconds.

Example Search #1: Subscription & Model Growth Rates

Example Search #2: Dropped Calls by Zipcode

Example Search #3: New Subscribers by Campaign

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Now everyone can make smarter decisions that drive customer loyalty.

Whether you’re in subscriber marketing, customer care, pricing or store operations, you can get instant answers with ThoughtSpot. Below are a few use cases by role.

Finance Managers

Drive additional up-sell opportunities by analyzing growth rates across different pricing plans and models.

Marketing Managers

Identify top customer segments by analyzing usage data, customer information and social media posts to improve subscriber insights and campaign results.

Customer Care

Provide proactive customer care with instant access to customer complaints, network service issues and location data, reducing customer churn.

Watch Communications Demo

OVUM RESEARCH: ANALYTICS CASE STUDY

Reducing Customer Churn With 750% ROI

Ovum Research, recently performed an ROI assessment of how one Fortune 200 telecom company used search-driven analytics to address their customer churn problem.

Download Now

OVUM RESEARCH: ANALYTICS CASE STUDY

Reducing Customer Churn With 750% ROI

Ovum Research, recently performed an ROI assessment of how one Fortune 200 telecom company used search-driven analytics to address their customer churn problem.

Download Now