ThoughtSpot Professional Services

ThoughtSpot’s Professional Services team provides a complete set of services that enable you to successfully deliver Live Analytics and achieve business goals with the Modern Analytics Cloud.

One team

We drive successful implementation and customer satisfaction by launching solutions built with ThoughtSpot while managing all aspects of project delivery and staffing in the context of specific engagements.

One goal

Our goal is to ensure that the value outlined in the purchase process is achieved, documented, and communicated throughout the engagement. We understand your desired goals and business objectives to craft the right solution for you.

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The skills we bring to
every engagement

Our team of highly dedicated and experienced engagement managers and solutions architects have helped hundreds of customers be successful. When you work with us, you can expect:

Strong experience in consulting and solution delivery for analytics projects.

Tight collaboration with ThoughtSpot’s Sales and Customer Success teams.

Methodical prioritization of your product requests.

A background in data strategy, technology architectures, and security.

Knowledge of the modern data stack, cloud data platforms, data sources, ETL, data warehousing, data schemas, and analytics.

Meet the team

Our team is full of experts on ThoughtSpot - and just about everything else.

Alana Carmel

Engagement Manager

William Huang

Solutions Architect

David Stefkovich

Solutions Architect

Sebastian Haep

Senior Engagement Manager

Nikhita Chandra

Solutions Architect

Misha Beek

Senior Solutions Architect

Rimi Kapadia

Engagement Manager

Every single person I've interacted with on your team has been impressive. In my 17 years working with other vendors, I have never seen a company care so much. Your model of guiding customers & hand holding, plus the support that comes even after the engagement is incredible.

Your team's approach is the definition of 'Best Practice'. I wish all vendors behaved and worked like ThoughtSpot.

Reliable. High Quality. Useful. Unique.

From an onboarding and engagement experience, I think you guys are doing a great job and the people you have onboard are great and well aligned on value and the customer.

What a fantastic team that ThoughtSpot put forward… Highly recommend the team, highly recommend the ThoughtSpot USP and what a super valuable journey for my business to grow our understanding in this field.

ThoughtSpot Professional
Services by the numbers

NPS (Industry average is 43)


ThoughtSpot Certified Professional
Services resources

Less than

Time to value

Select an engagement package that's right for your business


Falcon to Embrace

We enable you to migrate from Falcon-based ThoughtSpot application environments to ThoughtSpot Embrace-based environment.

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Platform Configuration

We quickly connect ThoughtSpot with your cloud data warehouse and configure it to support your intended outcomes.

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Business Enablement and Use-Case implementation

We enable your business via a use-case based methodology - defining, developing, and deploying your analytics use case.

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Innovation Services

We plan, prioritize, optimize, and rapidly execute your analytics innovation and transformation strategies.

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Falcon to ThoughtSpot Cloud

We enable you to migrate from Falcon-based ThoughtSpot application environments to ThoughtSpot Cloud.

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Embrace to ThoughtSpot Cloud

We enable you to fully migrate from your Embrace-based ThoughtSpot environments to ThoughtSpot Cloud.

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ThoughtSpot Everywhere Advisory Add-On

Enablement and best practices for embedding ThoughtSpot into your own application or portal.

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ThoughtSpot Solutions Architect Office Hours

A dedicated solutions architect enables you to maximize the ROI of your analytics transformation strategies.

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ThoughtSpot Assessment and Tune-Up

Ensure your ThoughtSpot implementation is healthy and scalable with a dedicated Solution Architect.

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ThoughtSpot Retail-CPG Advisory Services

Get in-depth design sessions focusing on Retail & CPG analytics best practices and the art-of-the-possible.

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ThoughtSpot Train-the-Trainer Program

Our Product Training team enables your trainers to deliver standard ThoughtSpot training to your end users.

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ThoughtSpot Customer-Hosted eLearning Package

Host our high quality, modular product functionality eLearning courses on your own internal learning system.

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ThoughtSpot Cloud Essentials Onsite Training

This three-day training program provides hands-on, interactive, instructor-led training for up to 20 attendees.

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