ThoughtSpot Professional Services

ThoughtSpot’s Professional Services team provides a complete set of services that enable you to successfully deliver AI-Powered Analytics and achieve business goals with the Modern Analytics Cloud.

One team

We drive successful implementation and customer satisfaction by launching solutions built with ThoughtSpot while managing all aspects of project delivery and staffing in the context of specific engagements.

One goal

Our goal is to ensure that the value outlined in the purchase process is achieved, documented, and communicated throughout the engagement. We understand your desired goals and business objectives to craft the right solution for you.

The skills we bring to
every engagement

Our team of highly dedicated and experienced engagement managers and solutions architects have helped hundreds of customers be successful. When you work with us, you can expect:

Strong experience in consulting and solution delivery for analytics projects.

Tight collaboration with ThoughtSpot’s Sales and Customer Success teams.

Methodical prioritization of your product requests.

A background in data strategy, technology architectures, and security.

Knowledge of the modern data stack, cloud data platforms, data sources, ETL, data warehousing, data schemas, and analytics.

Meet the team

Our team is full of experts on ThoughtSpot - and just about everything else.

William Huang

Solutions Architect

Sebastian Haep

Cloud Migrations Director

Misha Beek

Lead Solutions Architect

Carolyn Chupa

Engagement Manager

Nick Cooper

Senior Solutions Architect

Aditya Abhinav

Solutions Architect

Nazish Mehdi

Solutions Analyst


Every single person I've interacted with on your team has been impressive. In my 17 years working with other vendors, I have never seen a company care so much. Your model of guiding customers & hand holding, plus the support that comes even after the engagement is incredible.

Your team's approach is the definition of 'Best Practice'. I wish all vendors behaved and worked like ThoughtSpot.

Reliable. High Quality. Useful. Unique.

From an onboarding and engagement experience, I think you guys are doing a great job and the people you have onboard are great and well aligned on value and the customer.

What a fantastic team that ThoughtSpot put forward… Highly recommend the team, highly recommend the ThoughtSpot USP and what a super valuable journey for my business to grow our understanding in this field.

ThoughtSpot Professional
Services by the numbers

NPS (Industry average is 43)

%

ThoughtSpot Certified Professional
Services resources

Less than
days

Time to value

Select an engagement package that's right for your business

Activate

Enterprise Platform Configuration

We quickly connect ThoughtSpot with your cloud data platform and help embedding ThoughtSpot in your own application or portal.

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Accelerate

Business Enablement and Use-Case Implementation

We help define, develop, and deploy your analytics use case by embedding ThoughtSpot in your own application or portal.

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Innovate

Innovation Services

We plan, prioritize, optimize, and rapidly execute your analytics innovation and transformation strategies.

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Migrate

Falcon to Embrace

We enable you to migrate from Falcon-based ThoughtSpot application environments to ThoughtSpot Embrace-based environment.

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Migrate

Falcon to ThoughtSpot Cloud

We enable you to migrate from Falcon-based ThoughtSpot application environments to ThoughtSpot Cloud.

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Migrate

Embrace to ThoughtSpot Cloud

We enable you to fully migrate from your Embrace-based ThoughtSpot environments to ThoughtSpot Cloud.

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Training

ThoughtSpot Train-the-Trainer Program

Our Product Training team enables your trainers to deliver standard ThoughtSpot training to your end users.

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Training

ThoughtSpot Customer-Hosted eLearning Package

Host our high quality, modular product functionality eLearning courses on your own internal learning system.

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Training

ThoughtSpot Cloud Essentials Onsite Training

This three-day training program provides hands-on, interactive, instructor-led training for up to 20 attendees.

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Other

ThoughtSpot Solutions Architect Office Hours

A dedicated solutions architect enables you to maximize the ROI of your analytics transformation strategies.

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Other

Foundation Services

A dedicated solutions analyst helps onboard ThoughtSpot Analytics Essential and Pro customers through technical enablement and best practices.

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Other

Token Catalogue

We provide customers with the flexibility to consume any professional services offering listed in the Service Token Catalog, allowing you to leverage any consulting, training services, or VIP events provided by ThoughtSpot.

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