ThoughtSpot Customer Advisory Board

Code of Conduct

The goal of the ThoughtSpot Customer Advisory Board (“CAB”) is to build a network of forward-thinking customers who gather together to help influence the future direction of ThoughtSpot, Inc. (“ThoughtSpot”).

We are committed to providing an inclusive and welcoming environment for all to attend and participate, regardless of sex, gender identity or expression, sexual orientation, disability, physical appearance, age, body size, race, nationality, or religious beliefs. We do not tolerate harassment of or by CAB members and participants in any manner.

This Code of Conduct outlines our expectations of participants’ behavior and consequences for any unacceptable behavior. Participants violating this Code of Conduct may be sanctioned or expelled from the Customer Advisory Board at the sole discretion of the ThoughtSpot team.

By clicking the button to submit your acceptance of this Code of Conduct during the registration process, or by attending or participating in the event in any capacity, you acknowledge and accept this Code of Conduct and represent that you have read and understand all the provisions herein. You must not click the button to submit your acceptance, or attend or participate in the event in any capacity if you do not wish to comply with this Code of Conduct.

All participants of ThoughtSpot Customer Advisory Board must abide by the following:


In connection with the CAB, ThoughtSpot has allowed you access to business, technical or other information, materials and/or ideas (“Proprietary Information,” which term shall include, without limitation, (a) the manner in which any such information may be combined with other information, or synthesized or used by ThoughtSpot and (b) anything you learn or discover as a result of exposure to or analysis of any Proprietary Information).

You will hold in confidence and will not possess or use or disclose any Proprietary Information. You agree to take reasonable precautions to protect the Proprietary Information. The foregoing does not grant you a license in or to any of the Proprietary Information. You will promptly notify Company of any unauthorized release, disclosure or use of Proprietary Information. The confidentiality of the Proprietary Information will remain in effect with respect to any particular Proprietary Information.

You acknowledge and agree that due to the unique nature of the Proprietary Information, any breach of this agreement would cause irreparable harm to ThoughtSpot for which damages are not an adequate remedy, and that ThoughtSpot will therefore be entitled to seek equitable relief (without being required to post a bond) in addition to all other remedies available at law.

Expected Behavior

The ThoughtSpot CAB was launched to bring together customers and the ThoughSpot executive team to discuss how CAB participants use our products and services within their organizations and address any challenges they are currently facing. The CAB acts as an interactive forum for the exchange and free flow of ideas to help shape ThoughtSpot’s future direction, as well as give our customers a space to hear from one another.

We welcome all participants to help us ensure that the ThoughtSpot CAB is a safe and positive experience for all.

Please see below for a brief, but not exhaustive, list of expected behavior during CAB events - both online and offline:

  • Treat everyone with respect, empathy, and kindness;
  • Come eager to learn, share feedback and challenges, and engage with others;
  • Contribute to discussions, or other CAB functions in a positive and productive manner;
  • Communicate with other CAB participants by using welcoming and inclusive language; and
  • Use this interactive forum to share successes, challenges, questions, and goals to help drive a productive discussion.

Unacceptable Behavior

To preserve an environment that encourages both welcoming and fruitful interactions, please review the following unacceptable behaviors that include, but are not limited to:

  • Harassment and discrimination, including any verbal, physical, or visual conduct based on sex, sexual orientation, gender expression or identity, transgender status, race, age, national origin, or disability. Any use of nudity and/or sexual images; deliberate intimidation, stalking or following; harassing, photography or recording; sustained disruption of sessions, talks, or other events; inappropriate physical contact, and any unwelcome sexual attention.
  • Any boisterous, lewd, or offensive behavior or language, using sexually explicit or offensive language or conduct, profanity, obscene gestures, or racial, religious, or ethnic slurs.
  • Wearing clothing in video or photos that is not suitable for a professional work environment, that is provocative, inappropriate, or otherwise potentially offensive.
  • Possession of a weapon or any item that can be used as a weapon in your photos or video.
  • Being belligerently intoxicated, as determined by ThoughtSpot, in any online or offline event, site, or function. Please drink responsibly.
  • Showcasing or promoting any illegal substance in conversation, chat, photo, video, or text.
  • Assembling for the purpose of, or resulting in, disturbing the peace, or committing any unlawful act, or engaging in any offensive behavior.
  • Any other illegal activity not already covered above.
  • Sharing your event login credentials with other individuals.
  • Refrain from solicitation, recruitment, or sales activity of any kind. If you have found a helpful product or service outside of ThoughtSpot that has added value to your organization, please share your experience with participants in a respectful manner.
  • Sharing or recording content from Customer Advisory Boards that you have not gained permission to use, record, or disclose outside of the event.

Behavior not explicitly mentioned above may still constitute harassment. The list above should not be taken as exhaustive, but rather as a guide to make it easier to enrich all of us and the CAB in which we participate.

Consequences of Unacceptable Behavior

Participants asked to stop any harassing behavior are expected to comply immediately, and enforcement of the Code of Conduct will be respectfully implemented.

The following steps may be taken depending on the severity of the reported behavior and occurrence:

  • Verbal warning and discussion regarding behavior or action with the ThoughtSpot CAB Steering team.
  • Temporary ban from attending any ThoughtSpot CAB events (in-person or virtual).
  • Termination from ThoughtSpot CAB and removal from participation in any capacity with the program.

If you have a complaint or concern about harassment, discrimination, bullying, or any other conduct that violates the ThoughtSpot CAB Code of Conduct, we encourage you to contact us immediately. If you witness this happening to someone else, please report that, too. You may request that your report remain completely confidential.

To report any violations or concerns, please contact the CAB Steering Team via email: [email protected]

Contact Information

For any questions regarding ThoughtSpot CAB, please contact [email protected].

The Code of Conduct may be modified or updated from time to time to reflect the changes in our business and practices. This Code of Conduct is without prejudice to ThoughtSpot’s rights, all of which it expressly reserves and does not modify or change any agreements in place between you and ThoughtSpot.

Together, we can ensure that the ThoughtSpot CAB is a safe and welcoming experience for all.