ThoughtSpot Sub-processors

Last Updated August 6, 2026

To support delivery of the ThoughtSpot Cloud, ThoughtSpot Analyst Studio, ThoughtSpot AgentSpot, and ThoughtSpot Mode (as applicable the “Service”), ThoughtSpot, Inc. (or one of its Affiliates identified below) may engage and use the data processors listed here. Capitalized terms not defined on this page have the meanings ascribed to them by the terms set forth in the ThoughtSpot Data Processing Addendum or Mode Data Processing Addendum, as applicable.

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ThoughtSpot Affiliates

The following entities are ThoughtSpot Affiliates. They may function as sub-processors to provide the Service and related support to the extent respective restricted employees have access to Customer Personal Data.

Entity Entity Country Service Performed Applicable Service(s)
ThoughtSpot, Inc. USA Support and consulting services, technical services to support provisioning and maintenance. All
ThoughtSpot EMEA Ltd. UK All
ThoughtSpot India Private Limited India All

ThoughtSpot Third-Party Sub-Processors

Entity Entity Country Service Applicable Service(s)
Amazon Web Services, Inc. USA Cloud hosting and infrastructure provider. ThoughtSpot Cloud
Analyst Studio
Mode
USA Large Language Model data processing services. ThoughtSpot Cloud
Anthropic, PBC USA Large Language Model data processing services. ThoughtSpot Cloud
Cloudflare, Ltd. USA Cloud hosting for the ThoughtSpot's hosted Model Context Protocol (MCP) Server. ThoughtSpot Cloud
Elasticsearch, Inc. USA In-app search and data indexing. ThoughtSpot Cloud
Google LLC USA Cloud hosting and infrastructure provider. ThoughtSpot Cloud
AgentSpot
USA Large Language Model data processing services. AgentSpot
Hound Technology, Inc. d/b/a Honeycomb USA Service Observability. ThoughtSpot Cloud
Analyst Studio
Mode
Intercom, Inc. USA In-app communications and support chat agent platform. ThoughtSpot Cloud
Analyst Studio
Mode
Mailgun Technologies, Inc. USA Email notification services. Analyst Studio
Mode
Microsoft, Inc. USA Large Language Model data processing services. All Services
Mixpanel USA UI Analytics platform. ThoughtSpot Cloud
Okta, Inc. USA Login and authentication services. All Services
Rocketlane Corp. USA Customer implementation and onboarding related to Consulting Services. ThoughtSpot Cloud
Segment, Inc. USA Analytics provider. Analyst Studio
Mode
Sendgrid, Inc. (Twilio) USA Email notification services. ThoughtSpot Cloud
SmartBear Software Inc. USA Error monitoring and tracking. Analyst Studio
Mode
Snowflake Inc. USA Large Language Model data processing services. ThoughtSpot Cloud
USA Infrastructure provider. Analyst Studio
Mode
SuSea, Inc. USA Web search. ThoughtSpot Cloud

In addition, while ThoughtSpot will not ask you to do so, in the event you provide Personal Data as part of a support request, ThoughtSpot engages the following entities, which may have access to or Process Personal Data:

Entity Entity Country Service Applicable Service(s)
Atlassian Pty. Ltd. Australia Confluence is used for technical incident response and support, and Jira is used for bug and ticket handling. If Customer utilizes ThoughtSpot’s support ticketing system, and includes Personal Data in support communications, it will be processed by Atlassian. All Services
Salesforce, Inc. USA Provides certain support services. If Customer utilizes Salesforce for support offerings, and includes Personal Data in support communications, it will be processed by Salesforce. All Services

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To receive notifications of new sub-processors, please provide your contact information below. Only customers with an active subscription to ThoughtSpot services are entitled to receive notifications of new sub-processors, so please use the appropriate corporate email address for you or your company.