ThoughtSpot Recognized as a 2020 Gartner Peer Insights Customers’ Choice for Analytics and Business Intelligence

The Gartner Peer Insights Customers' Choice Distinction Is Based on Feedback and Ratings From End-User Professionals Who Have Experience Purchasing, Implementing and/or Using the Product or Service

SUNNYVALE, California – July 23, 2020 – ThoughtSpot, the leader in search & AI-driven analytics, is excited to share that they were named a Customers’ Choice in the July 2020 Gartner Peer Insights ‘Voice of the Customer’: Analytics and Business Intelligence. Gartner defines Analytics and Business Intelligence platforms as a “self-contained architecture that enables users to autonomously execute full-spectrum analytic workflows from data access, ingestion and preparation to interactive analysis and collaborative sharing of insights.” ThoughtSpot was one of only two companies named a Customers’ Choice among all vendors cited in the report. 

The Gartner Peer Insights Customers’ Choice Distinction is drawn from feedback from end users at companies who have purchased, implemented and/or used ThoughtSpot. To qualify, vendors must have a product that is listed in this market on Gartner Peer Insights, have their overall rating (out of 5 stars) above or equal to the mean rating for that market, and receive 50 or more eligible published customer reviews during the one-year submission period. In addition, customer reviews must be representative of a broad mix of enterprise clients from different industries, company sizes and deployment regions.[1]

ThoughtSpot’s search and AI-driven platform enables business users to engage directly with their data through a simple search interface, answer their own data questions,  and gather insights that drive meaningful actions. The company empowers business users with the ability to search billions of rows of data in seconds, without requiring deep technical training. By arming employees with these insights, customers like Walmart, Siemens, Hulu,  British Telecom, Royal Bank of Canada, and more are able to improve decision making, increase agility, and deliver better customer experiences. 

ThoughtSpot was named a Leader in the February 2020 Gartner Magic Quadrant for Analytics and Business Intelligence Platforms, based on both the company’s completeness of vision and ability to execute.  

“Everything we do, we do for our customers. There’s nothing more important than customers recognizing the value our platform can bring to their businesses as they look to transform themselves for today’s digital world.  To us, being named a 2020 Customers’ Choice for Analytics and Business Intelligence is especially important because it’s based on reviews from actual end users,” said Sudheesh Nair, CEO, ThoughtSpot. “This is the first time we’ve been named for this distinction, and to me and our team, shows that our work to help serve users in data analysts, business users, and leaders are paying off. We don’t take this lightly, however, and know there’s much work to do to fulfill these expectations.” 

About Gartner Peer Insights:

Gartner Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 350,000 verified reviews in more than 340 markets. For more information, please visit

Gartner Disclaimer:

Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. 

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 

About ThoughtSpot

The world’s most innovative enterprises use ThoughtSpot to empower every person in their organization, from C-suite executive to front-line employee, with the ability to quickly uncover data-driven insights. With ThoughtSpot, business people can type a simple search to instantly analyze billions of rows of data, and leverage artificial intelligence to get trusted, relevant insights pushed to them as answers to thousands of questions they might not have thought to ask. ThoughtSpot is simple enough for any business person to use, yet powerful enough to handle even the largest, most complex enterprise data without sacrificing speed, security, or governance. That’s why customers like Walmart, 7-11, BT, Daimler, Exxon, Hulu, Royal Bank of Canada, Bank of the West, Siemens, and Nationwide Building Society have turned to ThoughtSpot to transform their decision-making cultures. By making insights a part of every conversation and every decision, ThoughtSpot is reimagining the role of data in creating a more fact-driven world. For more information, please visit

[1] Gartner, Gartner Peer Insights ‘Voice of the Customer’: Analytics and Business Intelligence Platforms, Peer Contributors, 20 July 2020.

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