Vice President, Data and Analytics
Hyatt
Embark on an insightful exploration of the hospitality sector, powered by data-driven analysis. Cindi Howson and Hyatt's data trailblazer, Ray Boyle (Vice President, Data and Analytics), are charting a course through Hyatt's data innovation. Witness how Hyatt's four-pillar data strategy is revolutionizing everything from employee empowerment to guest personalization and operational efficiency. Discover how Hyatt is democratizing data with self-service tools and pioneering an AI-powered frontier to redefine the very essence of hospitality!
ThoughtSpot has been a key partner of ours on that journey. We just roll the data into the cloud, and we're working to publish our assets, sales, finance, loyalty, revenue, search, and marketing into that infrastructure so that there's just a growing base of information that everybody can use in the self-service context. - Raymond Boyle
Velocity is something you build over time. It's how I think about the operating model around data, ensuring everyone plays their role and develops the necessary skills. To me, velocity increases as you establish the operating model and you have the business, technology, and data organizations, along with governance and security, all participating effectively. - Raymond Boyle
When you think about the business outcomes and how people are beginning to consider AI's potential in that transformation, I believe AI is becoming a more significant factor every quarter. - Raymond Boyle
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Bio:Ray Boyle (current Vice President, Data and Analytics at Hyatt) has enjoyed a distinguished career spanning several industries and roles across consulting, software, analytics, and data leadership. His notable roles include leading strategic planning, research, and analytics for Walmart’s Sam’s Club division; serving as Vice President of Walmart Global Customer Insights and Analytics; Vice President of Walmart’s Global Data and Analytics Platform; Vice President leading FICO’s global retail and CPG practice; and Executive Vice President heading IRI’s Global Shopper Analytics and Services team.
Since 2019, Ray has served as Vice President, Data and Analytics at Hyatt. Aligned with Hyatt’s purpose — to care for people so they can be their best — his ambition is to elevate and scale that care through data-driven decisions and automation that benefit guests, customers, owners, and colleagues.